Working Student Product Operations (m/f/d)

Berlin / Remote

part-time

Engineering

Your mission

As a Working Student in Product Operations, you’ll be in the thick of things, supporting our product teams while helping to improve our user experience and internal processes. You’ll have the unique opportunity to gain experience in product operations, user feedback management, and data-driven decision-making. You’ll be working with various teams across Heyflow, assisting in organizing, analyzing, and improving our processes helping us scale effectively and efficiently.

Your Tasks

Classifying and Sorting User Feedback: Help manage and categorize feedback from our users to provide insights for the Product team.
Supporting Compliance Processes: Assist in ensuring all processes and operations follow our internal guidelines and standards.
Creating Dashboards: Develop dashboards in our User Behavioral Data tool to monitor key user metrics and highlight areas for improvement.
Supporting Various Projects: Contribute to different cross-functional projects, offering assistance wherever needed.
Autonomous Project Execution: If you show initiative, you’ll have the opportunity to lead and implement your own projects that will directly impact product improvement and user satisfaction.

Your profile

You're currently a student in a relevant field such as Business, Computer Science, Product Management, Media & Communications or similar.
You have an affinity for tech: You don’t need to be an expert, but you should have a natural curiosity and a willingness to get to know new tools and technologies.
You’re comfortable with data analysis: Generating insights from data using tools such as Excel, SQL, Tableau or similar
You know your way around text and presentation tools: Whether it’s creating reports in Google Docs, making a presentation in PowerPoint, or writing up feedback summaries—tools like these should feel like second nature.
Language skills: You are fluent in English (our primary working language). German is a plus, and any other European language is also an advantage, particularly if at a native level.

Benefits tailored just for you

Just like fingerprints, each of us is one-of-a-kind, and that's why we believe in catering to your individual needs. We go beyond the basics, offering a generous 30 vacation days per year, flexible remote work options, fully equipped, beautiful offices, and a lucrative referral program. But that's just the beginning! Dive into the details below to learn more about the additional perks that our team absolutely loves:

Pick your own benefits

At Heyflow, you can select your own benefits. We’ve partnered up with 12 services and providers for you to choose from. Public transportation, vacation and lunch bonuses? No problem. Gym membership, daycare and a bikeleasing subscription? We’ve got you covered. You pick, we take care, you enjoy.
For our employees outside of Germany, we offer a flexible selection of benefits too. You can use your bonus e.g. for private health insurance, home office equipment, or co-working spaces.

Multiple offsites per year

We love getting together and celebrating our success. Because even though working remotely has its benefits, we definitely miss the personal interactions with each other. So, how about a team event with escape rooms and nice dinners? Or a boat trip plus drinks at a beach bar? At Heyflow, you’ll enjoy big events where the entire company comes together, and in-person offsites with your team, because we care about those valuable face-to-face moments.

Hardware & software

State-of-the-art hardware and software enable us to deliver peak performance. Whether you select a MacBook Pro or Lenovo, a trackpad or a mouse, a monitor screen or a laptop stand: we make sure your setup suits your needs, allowing you to work effectively and excel in whatever you do.

360 degree feedback

At Heyflow, we value open communication and honest feedback. That’s why we have regular 360-degree feedback periods, where every Heyflower has the opportunity to receive valuable input from their peers, stakeholders and managers. These feedback sessions are a great basis for anyone to develop, improve their skills and work on their career path.

Career development

When it comes to your career and development plans, Heyflow wants to support you in the best way possible. That’s why we offer our employees the possibility to attend courses, trainings, professional events or obtain certificates related to their field.

Sustainable goodies

In a remote work setup, it’s not always easy to feel connected to the brand, product, and culture. That's why we make sure everyone gets a cool onboarding goodie bag with Heyflow swag when they join. It's fun, useful stuff you can wear, use at home, or take outside. And the cherry on top? Our swag is sustainably produced because we care about the environment.

Ready to join the team?

At Heyflow, we believe in a collaborative culture where every single one contributes their part to making Heyflow the best place to work at. We celebrate our differences and diversity while all moving towards one common goal. It’s the people and their energy that shape Heyflow’s unique culture. We’re all fueled by the intrinsic motivation to improve both the product and the business, and we don’t forget to have fun along the way.

Apply to this job orLearn more on our Careers page